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The Conflict Resolution Solution for Healthcare Providers

April 26, 10 am MST

Learn why 85% of healthcare workers don't speak up in conflict ... he top mistakes made by well intentioned people, and why you want to avoid them
5 Secrets to creating a culture of courageous conversations, community, and better patient outcomes
The top mistakes made by well intentioned people, and why you want to avoid them

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LIVE Training February 17
1 to 3 pm MST

Learn how to rebuild your resilience after a traumatic experience like workplace bullying

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Ending Workplace Bullying and Incivility in Healthcare

Start Here: Download Safe Conversation Starters To End Offensive Workplace Behaviors >>

I'm Tammy Dunnett, your communication coach and workplace conflict / bullying specialist.

Working as a nurse and educator have provided some of my greatest moments for learning how to deal with conflict, but my own experience as a target of workplace bullying has taught me a great deal, and I want to share it all with you.

I am obsessed with helping women leaders like you learn how to confidently handle difficult conversations while keeping your reputation and relationships intact even if you feel like an imposter so that you can create your leadership legacy, and no one suffers like I did in the process.

Through my courses, coaching, and programs, you'll learn the art and science behind conversations that connect at the heart. The PAUSeD Model of Conflict Engagement is my process for shifting how you think, act, and engage so you can adapt and overcome barriers and achieve the leadership you desire.

Based on research and years of experience coaching nurses to navigate complex challenges, I bring my methods and tools to you so you can become a trusted leader, address issues professionally and successfully, and lead your team from a place of genuine connection, one conversation at a time.

Communication is often Referred to as a Soft Skill, and

Soft Skills Are Your People Skills

Often Learned Through Life Experiences

But What If We Can Accelerated Your Growth

and Save Lives Along The Way?

As featured in

Workplace Conflict and Bullying

In a 2005 report by VitalSmarts entitled Silence Kills surveyed 1700 Healthcare workers, and of those, a staggering 85% of reported witnessing or experienced bullying behaviors - but only 10% spoke up.

We know that 70% of sentinel events occur as a result of communication breakdown - these are numbers we can and must turn around.

What keeps people from speaking up when they witness microaggressions, broken policies, and blaming? Fear.

Fear of becoming a target, fear of problems worsening, fear of retaliation, fear no one would support them.

In the absence of speaking up, staff isolate themselves as a means to "protect themselves" but we have to ask ... at what cost?

As leaders we have to open the dialogue around what workplace bullying is and is not, and help others navigate away from disconnection and towards connection.

Assertive Communication

Learning how to have difficult conversations respectfully may literally be the difference between life and death.

Assertive communication is about knowing when to speak up, how to remain agile, and how to stay emotionally centered and safe in a relationship.

There are many factors that can cause a tailspin in a conversation and having the confidence in your abilities to speak up or selectively stay quiet is a part of assertive communication.

Caring Conversations

Deliver Better Patient Care and Positively Drive Patient Outcomes through the art of a caring conversation. Of course this works in all industries, not just healthcare.

As a nurse and nurse educator, caring conversations are at the heart of connection and can be a persuasive antidote to fear.

When equipped with the tools to remain heart centered in the face of adversity, our patient's and our profession win.

Caring conversations is a framework I have developed that includes 5 simple steps and shows new and established nurses how to get back to the heart of conversations using a framework that is designed with the relationship in mind.

I Can Help! Let's Get Started

Keynotes and Breakouts

Engage and Inspire Your Delegates with Actionable Content That Leaves an Impact

Training and Workshops

Minimize Conflict and Maximize Connections to Create Engaging Teams

Individual and Group Programs

Reclaim your Reputation and Put Your Career Back on Track with Personalized Coaching

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Want To Know More About How I Can Help You and Your Team Reach Your Goals?
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I empower people to rebuild their relationships through an 8-week transformative communication for conflict coaching program proven to deliver life-changing results.

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Tammy Dunnett, Your Communication Specialist