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Denying responsibility, on the surface, may seem to alleviate stress and restore order and balance in one's life, but over the long-term it creates problems and derails any attempts to resolve conflict in trust.
When people overgeneralize as a way of making sense in the world they are creating short cuts in thinking. These behaviors can take away from conflict resolution activities and make communication challenging as their comments may also be disguising judgment or feelings of inadequacy and it is a way to cover up painful emotions by projecting them onto others.
Attentive listening is one of the most important skills of any successful communicator and leader. when we fail to listen we fail to connect and disconnection increases the chances of negative feelings, escalating tensions and resentment.
Challenges to Resolving Conflict Resolution often exist because of how people engage with conflict. Learn how to work with participants who use blame as their coping strategy to resolve conflict faster
This is the first article of a 7 part series exploring 7 common Mis-Styles of Conflict Resolution to help you become a Better Leader through elevating your Communication.